The beginning of Chapter12 discusses the differences between use of "technology" as a term in its modern and historical definitions. A really good passage discussed the idea of how technique defines technology and people have shifted technology to denote machine advancement.
In software programming, there are often times where people get so wrapped up in making the code work and look good, that they lose sight of the goals of the project. Namely, they lose site of the human problems that the software is trying to solve. We live in a technical area and many of us have technical jobs. It isn't a mystery why we've shifted so far into focusing on efficiency and technical aspects.
My old boss told me that when he first started working, a problem was dealt with by re-evaluating what their goals were, possible alternatives, and finally working on it. Today, he complains, everyone's solution is to throw more hardware at it. People get so wrapped up in the technicality of things, that they lose site of the big picture.
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1 comment:
Great subject line! While I like trying out new toys, like the latest web browser or laptop, the rate of change can be overwhelming at times. For example, it seems like every time I open up Opera or Flock, there's a new version of the browser. After I've installed it, the browser takes me to a page listing all the new gadgets that now are embedded in the browser. I wonder who uses all that stuff.
You make an important point about addressing human problems rather than trying to have "technology" fix it. Consider all the money organizations spend on increasingly sophisticated surveillance software so they can track employees' keystrokes, web browsing, and email messages. The money would be better spent on training and development--especially for managers/supervisors as they're the key to happy and productive employees.
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