Chapter 11 talks about change...
My first corporate job had PBC's - Personal Business Commitments. We would cite short and long term goals/commitments, then be measured against them when it came to our annual reviews.
Management often used these PBC's as a tool to try and push change through a division. Unfortunately, the way they did so was poorly executed. We were told to write what we wanted and what would motivate us. When we were done, we had a quick review with our manager... who would hand us his PBC's and make us re-write ours to match and be consistent with his goals. His goals were not necessarily his per se, but rather based off his manager's PBC's. The trend cascaded from some originating point where they thought "this is what we should focus on".
In the end, our PBC's were just a frustrating experience, ultimately just copying some loosely formed set of goals from up the chain. They never really inspired change and the PBC wording changed so greatly from year to year that the meaning was lost.
I could see the benefit of giving us a list to start with BEFORE we draft our own PBC's, stating things like "we wish to have customer satisfaction rating of 95%" By this, we could think about it and see how we could do our part in meeting this group expectation.
Streaning Star Trek: Insurrection Full Movie
6 years ago
1 comment:
Oh man, I have had this happen before and it leaves me so angry and frustrated. I like to volunteer my time to planning events for various organizations. I absolutely hate it when the head of the organization asks us to submit ideas and suggestions only to always say something such as "Why didn't you pick ____" or "I think we should just go with ______." The worst responses are when they do not even acknowledge your input and say "Well, since there was no suggestions, I guess we are staying with _____" It makes me feel like my efforts were utterly useless and I am playing a huge game of "Guess what I want" *bzzz* "Wrong! Guess again!"
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